GDPR Information

About GDPR

The UK General Data Protection Regulation (UK GDPR) is a regulation that requires businesses to protect the personal data and privacy of individuals. At elden-gear, we are committed to complying with the UK GDPR and ensuring that your personal data is handled responsibly.

Data Controller

elden-gear is the data controller for the personal information we collect through our website and services. This means we determine how and why your personal data is processed.

Contact details:
Email: [email protected]
Address: 47 Riverside Lane, Bristol, BS1 4QN, United Kingdom

Your Rights Under UK GDPR

Under the UK GDPR, you have several rights regarding your personal data:

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR notice.

Right of Access

You have the right to request access to your personal data. You can request a copy of the information we hold about you, and we will provide this within one month of your request.

Right to Rectification

If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. We will respond to your request within one month.

Right to Erasure

Also known as the "right to be forgotten", you can request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain situations, for example, while we are investigating a complaint you have made.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer your data directly to another organisation.

Right to Object

You have the right to object to our processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to a decision based solely on automated processing that produces legal effects or significantly affects you. We do not currently use automated decision-making processes.

How to Exercise Your Rights

To exercise any of your rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, though this may be extended by two months if your request is complex.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

Updates to This Notice

We may update this GDPR notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.